Shipping policy
Shipping Policy
Last updated: December 20, 2025
This Shipping Policy forms part of the Terms of Service of S-rank™ LLC (“S-rank™,” “we,” “us,” or “our”) and applies to all purchases made through our website.
By placing an order with us, you agree to the terms set forth below.
1. Order Processing
Orders are typically processed within two (2) to five (5) business days, excluding weekends and holidays, after payment has been successfully received and authorized.
Processing times are estimates only and may vary due to order volume, product availability, verification procedures, or circumstances beyond our control.
2. Shipping Rates
Shipping and handling charges are calculated and displayed at checkout prior to order submission. Posted product prices do not include shipping, handling, taxes, customs, or import charges unless expressly stated otherwise.
3. Delivery Estimates
All delivery dates and transit times are estimates only and are not guaranteed.
Estimated delivery timelines begin after order processing and may vary depending on destination, shipping method, carrier, and external factors, including but not limited to weather conditions, carrier delays, or governmental actions.
4. Shipping Carriers
Orders are shipped using third-party carriers, which may include USPS, UPS, or FedEx, at our discretion. Carrier selection may vary based on destination, order size, and logistical considerations.
5. Risk of Loss and Title
Title to and risk of loss for purchased items pass to you upon our transfer of the products to the shipping carrier. Once an order has been handed over to the carrier, S-rank™ is not responsible for loss, theft, or damage occurring during transit, except as required by applicable law.
6. Address Accuracy
You are responsible for providing accurate and complete shipping information at checkout.
We are not responsible for orders delayed, lost, or returned due to incorrect, incomplete, or invalid shipping addresses provided by the customer. Additional shipping fees may apply for reshipment of returned packages.
7. Delays, Lost, or Stolen Packages
S-rank™ is not liable for shipping delays caused by carriers, customs authorities, or events outside of our reasonable control.
If a package is marked as delivered by the carrier but not received, you must contact the carrier directly to initiate an investigation. We may, at our discretion, assist you in communicating with the carrier but are not responsible for carrier determinations.
8. International Shipping (If Available)
If international shipping is offered, customers are solely responsible for all customs duties, taxes, import fees, or brokerage charges imposed by the destination country. Such charges are not included in the purchase price or shipping fees.
9. Modifications
We reserve the right to modify or update this Shipping Policy at any time without prior notice. Changes will be effective upon posting to our website.
10. Contact Information
Questions regarding this Shipping Policy should be directed to:
S-rank™ LLC
Email: support@s-rank.us
North Dakota, United States
Phone: (701) 212-9032